Your mission:

The Manager IT Life Retail contributes to the success of the line of business managed - IT Life Retail Insurance - by organising and following up delivery of the IT component of projects and maintaining a constructive relationship with the corresponding operational business and strategic (change) services, in line with Athora Belgium’s general IT strategy.

Your responsibilities:

- You and your team will manage a project portfolio linked to your line of business (change projects, business as usual projects) and you will ensure that each project is conducted from A to Z in full agreement with the applicable project governance.
- You will ensure that IT operations (jobs, incident management, etc.) for your line of business are correctly carried out.
- You will manage a team of internal collaborators. You will maintain motivation and knowledge within the team in the interests of long-term service.
- You will contribute to the continuous improvement of IT processes.
- You will be in permanent contact with the operational and strategic business teams of the line for which you are responsible. Together with the business managers, you will identify points for improvement, contribute to project roadmaps, and collect feedback on the perceived quality of the IT service provided.
- You will manage the IT services provided by the line of business strategic partners; you will define, steer and monitor these services. You will build and maintain relations with the partners in question to optimise the quality and performance of the service provided.
You will contribute to the IT department risk management by identifying, monitoring and mitigating these risks on a continuous basis.

Your profile:

• You have a higher education diploma.
• You have several years’ experience in people and/or project management, especially in connection with the IT field
• You have a good understanding of the life insurance business that equips you to understand IT development needs.
• You are familiar with notions of IT architecture and technology in general
• You speak FR and/or NL with a good command of the other national language as well as English
• You can effectively coordinate internal and external resources and teams.
• You are an excellent communicator with developed negotiating and conflict management skills.
• You have a good practical intelligence with an analytical and logical mind
• You enjoy working in a team and are quick to adapt with a pioneering spirit.
• You are resilient and able to face unexpected events
• You are solutions oriented and always looking for ways to do things better.
• You are well organised, able to manage priorities, organise your team’s priorities and remain focused on results.

What can you expect from us?

• A dynamic company on a human scale within which you can quickly make a mark. 
• Accessible management, close to the workforce and a warm working atmosphere. 
• Many opportunities for development at Business Unit level or Group.
• A harmonious balance between professional and private life thanks to generous holidays (min. 39 days a year), flexible working hours and 3 days of homeworking a week. 
• An attractive salary package plus fringe benefits (luncheon vouchers, group insurance, hospitalisation insurance, etc.) 
• Brand new offices that are conducive to cooperation.
• A central location, accessible by train and public transport, in one of Brussels' liveliest districts. 
If you are looking for an organisation with a human face, then you have come to the right address! 

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