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Field Service Engineer

Region: Charleroi; Mons

About us

Veolia Water Technologies & Solutions is an industry leader in solving the world's most pressing water reuse, industrial, irrigation, municipal, and drinking water needs. 

The Chemicals Management Systems group within Veolia Water Technologies & Solutions provides chemical treatment programmes for treatment of boilers, cooling systems, wastewater, and process applications across a range of industries from light industrial to refinery, petrochemical, power and steel plants.

Veolia provides value by improving performance and product quality, reducing operating costs, and extending equipment life through a broad range of products and services that are designed to optimize total performance; protect customers' assets; prevent fouling and scaling; and safeguard the environment through water conservation and energy reduction. 

Veolia offers a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements.

Role Summary/Purpose

The Field Service Engineer is a professional service provider in the water treatment industry. She or he provides on-site services at our major accounts in the North of Belgium. 

Essential responsibilities

The following activities are a guideline; others can be part of the job scope:

  • Perform on-site chemical testing and program follow-up 

  • Customer reporting/Data processing with the use of our InSight platform

  • First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications

  • Execute Site Surveys, Equipment Start up and Commissioning

  • Management of Repairs/Maintenance/warrantee

  • Retain strong verbal and written contact with customers

  • Minor assembly operations, as required

  • Project coordination

  • Support costing of contracts.

  • Follow and conduct technical trainings

  • Fulfill Piloting and Field trials when required

  • Participate in the local team meetings to share best practices

  • Comply with integrity and safety as required by Veolia policies

  • Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.

  • Qualifications/Requirements

  • Service oriented, external focus

  • Chemical background

  • Taking initiative – driven by technical improvements

  • Team player and independent

  • Commercial feeling and interest

  • Good communication and computer skills

  • Good knowledge of local language & English is required

  • Strong flexibility and problem-solving skills

  • Competence with windows office software and Veolia IT tools is a must

  • Experience and/or interest in Waste Water Treatment is a plus

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