Field Service Engineer
Region: Charleroi; Mons
About us
Veolia Water Technologies & Solutions is an industry leader in solving the world's most pressing water reuse, industrial, irrigation, municipal, and drinking water needs.
The Chemicals Management Systems group within Veolia Water Technologies & Solutions provides chemical treatment programmes for treatment of boilers, cooling systems, wastewater, and process applications across a range of industries from light industrial to refinery, petrochemical, power and steel plants.
Veolia provides value by improving performance and product quality, reducing operating costs, and extending equipment life through a broad range of products and services that are designed to optimize total performance; protect customers' assets; prevent fouling and scaling; and safeguard the environment through water conservation and energy reduction.
Veolia offers a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements.
Role Summary/Purpose
The Field Service Engineer is a professional service provider in the water treatment industry. She or he provides on-site services at our major accounts in the North of Belgium.
Essential responsibilities
The following activities are a guideline; others can be part of the job scope:
Perform on-site chemical testing and program follow-up
Customer reporting/Data processing with the use of our InSight platform
First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications
Execute Site Surveys, Equipment Start up and Commissioning
Management of Repairs/Maintenance/warrantee
Retain strong verbal and written contact with customers
Minor assembly operations, as required
Project coordination
Support costing of contracts.
Follow and conduct technical trainings
Fulfill Piloting and Field trials when required
Participate in the local team meetings to share best practices
Comply with integrity and safety as required by Veolia policies
Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.
Qualifications/Requirements
Service oriented, external focus
Chemical background
Taking initiative – driven by technical improvements
Team player and independent
Commercial feeling and interest
Good communication and computer skills
Good knowledge of local language & English is required
Strong flexibility and problem-solving skills
Competence with windows office software and Veolia IT tools is a must
Experience and/or interest in Waste Water Treatment is a plus
