Senior IT Functional Analyst – Selling

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A job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.

Context :

You work in the Selling domain, responsible for developing the applications to capture the sales/orders of our customers on top of the Siebel CRM platform.

As a functional analyst you are responsible for translating Business and IT needs into functional specifications.

Role and Responsibilities :

You take the leading role in functional analysis of projects and enhancements.

You acquire a good understanding of the business requirements and processes, in order to translate these into a robust solution design.

You look for creative and simple solutions and you provide clear, structured documentation for the users, as well for the development teams and testers.

You make project estimates and identify impact on IT infrastructure.

You are responsible for the follow-up of the projects assigned to you.

Leading a sub team is part of your tasks to ensure a correctly and timely delivery.

You explain the solution to the development team and guide them through the development cycle.

You report on the status of your projects to the project team and identify potential risks.

You provide support to the operations team in case of major incidents.

Your Profile

You have a bachelor or master degree (preferably in an IT related domain) or equivalent by experience.

You have profound experience in analysis in a complex IT environment.

You have knowledge of UML, DevOps and agile development (Scrum) principles & methodologies, continuous integration and automated test & build as well as Microservices, SOA, REST SOAP and RDBMS.

Siebel CRM knowledge, especially the modules related to Quoting and Ordering, is considered a strong asset.

Functional knowledge of the domain and data model standards like eTOM or SID is considered as an asset.

You are analytical and assertive.

You are optimistic, solution oriented, creative with an open mind.

Customer centricity is part of your nature.

You value communication and collaboration with others.

You have a learning attitude.

Good knowledge of English is mandatory (both oral and written). French and/or Dutch is an advantage.

What do we offer you?

We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like!

We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.

We encourage personal growth. At the Proximus Academy, you won't even want to miss a session.

We are, of course, committed to sustainability. What else did you think?

We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus!)

We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.

We put our customers first. And because we are all customers somewhere, you already know what that means. That’s good.

And the ever-important work-life balance? We keep it in the right place.

Naturally we have a competitive salary package for you. Click (or apply) to discover what else we offer.