**Technical Account Manager (Electrical Networks / Energy Distribution)**

**Start date:** 05/08/2026

**End date:** 02/02/2027

**Overview**

This role is part of a customer and network operations environment within a major distribution system operator. The Technical Account Manager acts as the key interface between the organisation and its professional customers (SMEs and large enterprises) regarding electricity connection requests, network usage, and future energy needs.

The role combines deep technical expertise in electrical distribution networks with strong customer relationship and commercial management skills. The consultant ensures that customer requirements are correctly understood, technically assessed, and translated into feasible, compliant, and efficient network solutions.

**Key Responsibilities**

*Technical Customer Management*

* Act as primary technical-commercial contact for professional customers
* Analyse customer requests related to electricity connections and network usage
* Provide expert guidance on electrical network configurations, capacity, and feasibility
* Translate customer needs into internal technical requirements and solutions
* Ensure alignment between customer expectations and technical constraints of the network

*Electrical Network Expertise*

* Apply in-depth knowledge of electrical distribution systems, components, and grid architecture
* Assess technical impact of customer consumption patterns and future energy needs
* Contribute to discussions on flexibility, sustainability, and network investments
* Understand regulatory, market, and operational constraints in the energy sector

*Stakeholder \& Relationship Management*

* Build and maintain long-term relationships with professional customers
* Act as the voice of the organisation towards external stakeholders
* Communicate clearly on technical and commercial decisions, including limitations and opportunities
* Coordinate internally with technical teams, planners, and market experts

*Commercial \& Operational Follow-up*

* Manage and follow up customer portfolios and requests end-to-end
* Ensure accurate and structured reporting of commercial activities
* Support business case development and economic analysis where needed
* Prioritise tasks and manage multiple customer interactions efficiently

*Data, Tools \& Reporting*

* Use digital tools such as SAP, Power BI, GIS viewers, and internal platforms
* Prepare structured reports (qualitative and quantitative) for internal and external use
* Support data-driven decision-making for network planning and customer solutions

**Profile / Requirements**

* Minimum 8 years of proven experience in electrical networks or similar energy infrastructure environment
* Strong technical expertise in electricity distribution systems and grid components
* Higher education degree (Bachelor or Master) or equivalent experience
* Strong understanding of energy market dynamics and regulatory framework
* Experience with Microsoft Office tools (Excel, Word, PowerPoint)
* Experience with SAP, Power BI, GIS tools is an advantage
* Experience in commercial follow-up and customer management is required
* Ability to develop and present business cases and economic analyses is a plus
* Strong analytical, structured, and solution-oriented mindset
* Able to work autonomously and manage priorities effectively
* Strong communication and customer-facing skills

**Languages**

* Dutch: CEFR C2 level (mandatory)

**Location \& Conditions**

* Location: Melle, Belgium
* Work model: Part-time (60%)
* Contract type: Time \& Material assignment
* Duration: 66 working days (renewable up to 6 months)
* Hybrid work: Teleworking possible in agreement with manager; occasional travel within Flanders may be required