Service Desk Engineer
The IT department is composed of 4 entities: Infrastructures/Platform & Services, Technology/Architecture & PMO, Online IT Services, Landbased IT Services. You will be part of the Infrastructures/Platform & Services entity. The mission of this department is to power up and safeguard the entire tech playground, featuring a battalion of servers and a fleet of personal computers. They are the bug-fixing experts, keeping software up-to-date with the latest tech trends. They prevent failures before they happen and design a reliable architecture that keeps systems running 24/7.
Temps plein
SERVICE DESK ENGINEER
What you do
Your mission as a Service Desk Engineer ? Be the frontline tech expert, ready to solve IT problems for our internal team. You'll work with different departments to make sure systems and applications run smoothly without any interruptions.
Your key responsabilities :
Your team
You will be part of the Infrastructures/Platform & Services entity within the IT department. You're joining a team of 3 individuals within an entity of 8 colleagues, in a department of about thirty people.
A dynamic team in a work environment where organization and friendliness come together. You will be part of a carefully structured professional framework, combining efficiency and enjoyment. In this department, order and method are essential, but the relaxed atmosphere and team spirit make each day a pleasant experience!
Your manager, Vincent, is the Head of Infrastructures/Platform Services at Golden Palace, a caring leader who is close to his people, always available to provide support and inspiration to each member.
Who are you
More than a diploma, it's a personality we are looking for!
What we offer
Passion : Passion fuels our commitment to excellence.
Audacity : Boldness is in our DNA. We constantly push boundaries to offer unique and stimulating entertainment.
Respect : Respect is at the core of our culture and actions. We treat every individual with fairness, compassion, and integrity.
Connexion : Connection, both with our customers and our team, is essential. Golden Palace fosters strong and lasting connections, providing an experience where everyone feels connected, appreciated, and understood.
Driven by our values, we strive to ensure that each team member feels at home in a familial, inclusive, and multicultural work environment.
If you're seeking a dynamic environment, stimulating challenges, and a company culture focused on success and humanity, Golden Palace is the place where you can bring your professional aspirations to life.
Dare to take on this exciting challenge and join the Golden Family!
Recruitment process
Ready to take on the challenge? Then don't hesitate and apply!
Here's what's next for you: