Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes. 

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures. 

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience. 

Global Support Renewal Sales is the biggest component of Oracle's Revenue at over $20B per year. Our Support Sales Information Systems team develops and operates management reporting systems for the Global Support Renewal Sales organization to help create an industry leading customer experience and to maximize revenue and operational efficiency. Our current focus includes supporting the corporate Cloud transformation, the corporate transformation to using the Fusion SaaS applications, the corporate data warehouse migration from Global Corporate Warehouse to Cloud Data Platform, and the Premier Support Sales Digital Renewal Center process model.

As a Principal Software Developer you will primarily work with the various Project Leaders within Support Sales Information Systems team to improve the management information available to the business and its Senior Executives decision making processes. You will engage in 3-5 initiatives at any one time related to the goal above. You will be expected to understand the business goals of these programs both for the customer and for Oracle internally, in order to deliver relevant output and to ensure a high level of uptake and deployment.

Responsibilities:
Key tasks include but are not limited to the following:
• Design and Build and maintain PLSQL based applications
• Design and Build ETL Processes
• Deliver state of the art technical solutions for complex business rules and data
• Assist Project team in developing and maintaining systems that are in daily use by our end Users and Executive management
• Work closely with small team providing backup and shared responsibility for existing custom applications.
• Assist project management and business leaders in refining development requirements.
• Where appropriate to develop standard reports to meet those requirements – or direct IT resources to do so;
• Deliver ad-hoc reporting and analysis;
• Develop and maintain relationships with the appropriate external and internal stakeholders.
• Identify areas for improvement in existing Support Sales Information Systems and propose innovative solutions to anticipate future business requirements

Qualifications / Experience:
Although not definitive, the ideal candidate will typically have the following:
• At least 5 years Oracle, or Oracle Development experience
• Good understanding of Oracle’s business to better understand requirements
• Used to working in an international environment across multiple time zones
• Ability to deliver accurate results in a in a timely fashion
• Good technical foundation in order to direct IT groups on delivering information system solutions

• Advanced debugging and change management skills
• In depth SQL, PL/SQL product knowledge
• Good Understanding of the Oracle database in order to deliver the highest performance in scripts and applications
• Familiarity with OBIEE, Data Visualizer, Java and similar rapid development technologies is an advantage

• Familiarity with Oracle Cloud Infrastructure (OCI), Oracle Cloud Analytics (OCA), Cloud Data Platform (CDP) and Cloud technology is an advantage

• Familiarity with Oracle Jet, Oracle Data Integrator (ODI), Python, Artificial Intelligence Machine Learning, and Autonomous Warehouse is useful
• Computer Science, Business Administration or equivalent degree;

Person Specification:
Although not definitive, the ideal candidate will demonstrate the following attributes:
• High degree of integrity/credibility facilitating rapid trust establishment;
• Good interpersonal and communication skills;
• Comfortable communicating in both technical and business terms, understanding and quickly grasping the key points across all levels of the Organization;
• An ability to work under pressure and meet deadline requirements complimenting a proactive and flexible approach;
• Results orientated;
• Ability to manage multiple priorities;
• Strong analytical and development skills;
• Logical
• Organized;
• Innovative problem-solving ability;
• Quality Orientation;
• Creative & pragmatic;
• Strong customer focus

Due to the dynamic nature of the business the details of this job description may evolve and change with time.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $66,700 to $145,000 CAD per annum
US: Hiring Range: from $73,800 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance