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IT Site Support Technician H/F
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Responsibilities
Support Yara’s IT & OT (Operational Technology) Users
Maintenance and operations of local IT equipment
Experience in supporting Virtual Events and associated equipment (AV)
Be the Yara IT Subject Matter Expert (SME) regarding all site IT matters.
Participate and contribute to central and local IT projects as the site IT SME.
Build, maintain, and improve IT knowledge among IT users.
Subject Matter Expert in Office365 and Teams /SharePoint
Provide a point of contact regarding local IT matters.
Act as Yara IT local representative for central IT Services and deliveries according to Yara IT policies, standards, solutions, and governance.
Ability and willingness to support other countries in the region, including traveling abroad.
Profile
Level of education: IT specialist (bachelor’s degree in relevant field), extensive experience in IT may make up for level of education.
Level of experience: Minimum 2 years of IT Support (preferable in international companies)
Have excellent skills on Microsoft O365 tools (Building Teams site structure, etc.) supporting users at local site
Excellent soft skills and experience in handling customers
Certification in ITIL, Microsoft and/or other SME relevant topics, experience from ServiceNow is an advantage.
Enthusiastic approach and willingness to learn
Excellent communication in a plant environment
Flexibility : be available in the field or by several communication channels to find the right solution
Primary language is French, but candidate should also be fluent in English (written and spoken)
Ability to work independently and at the same time have good teamwork skills.
Relevant IT experience (e.g., hands-on knowledge of hardware and software maintenance and installation, network infrastructure knowledge)
Understanding of functionality of site infrastructure
Good problem-solving skills, able to diagnose and find solutions with efficiency
Represent Yara’s values: Ambition, curiosity, collaboration and Accountability
Apply no later than
Apply no later than 29 February 2024
Apply now
IT Site Support Technician H/F
Apply now
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Company:
Yara
City:
Saint-Ghislain
Contract type:
Permanent, Full-time
Categories:
IT, Technical Support Engineer
Degree level:
Bachelor
Published:
01.03.2024
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