Job position pitch

The role is an exciting opportunity to lead a newly created team at the heart of AXA Group Operations' largest strategic efforts. The TDO Program (Technology, Data & Operations) is one of AXA Group Operation’s key strategic efforts in the coming years. The program is responsible for more than € in investments over the coming three years and aims to generate € in recurring value from 2026 an onwards. The TDO Program team is a team of 4 people fully dedicated to ensuring the progress and success of the TDO program and its underlying initiatives. The team will have a leading role in organizing AXA Group’s efforts across the all three streams (Consolidate Foundations, Scale Existing Date & AI, Increase Operational Efficiency), ensuring consistency and value realization for each initiative is captured and accurately reported. The team is also responsible for identifying program-wide risks and issues, and managing these with minimal impact to the program.

Where will you be in the organization?

The division

The TDO Program team will be part of AXA Group Operations’ COO Office.

The department / team

The TDO Program team is a project focused team that will belong to the COO Office, and report directly to AXA Group Operations’ Deputy CEO, Nils Kaschner. The team will be fully dedicated to ensuring alignment, coordination, and monitoring progress of AXA’s largest technology program to date.

About the job

Job purpose

As Head of the TDO Program team, you will be responsible for overseeing the daily operations of the team and to ensure that the team ultimately delivers on its obligations. You will be responsible for ensuring that deliverables are managed in a timely and structured manner with the necessary quality.

Main responsibilities

·Lead and manage the TDO Program team, consisting of 4 people, to ensure alignment, coordination, and progress monitoring of AXA's largest technology program to date.

·Oversee the organization of AXA Group's efforts across all three streams (Consolidate Foundations, Scale Existing Date & AI, Increase Operational Efficiency) and ensure consistency and value realization for each initiative is captured and accurately reported.

·Identify program-wide risks and issues and manage these with minimal impact to the program.

·Follow up on business cases to identify value realization and monitor progress towards a defined goal.

·Effectively manage risks and issues, and proactively identify and mitigate potential roadblocks.

·Communicate complex concepts to non-technical stakeholders in a clear and concise manner.

·Develop and manage budgets and financial plans for the TDO Program.

·Build and maintain strong relationships with key stakeholders throughout the organization.

·Develop and implement strategies to improve team performance and productivity.

·Foster a culture of innovation and continuous improvement within the team.

·Coach and mentor team members to support their professional development.

·Collaborate with other teams and departments to ensure effective communication and coordination of activities.

Your Profile

Expected skills & experience

We are looking for someone with the following experience and skills: 

Experience

·10+ years of experience in complex project environments.

·5+ years of experience in leading teams and managing multiple stakeholders in a complex, political and matrixed environment.

·Experience in following up on business cases to identify value realization and monitor progress towards a defined goal

·Strong track record of successfully delivering large-scale technology programs, ideally in the financial services or insurance industry.

·Experience with agile methodologies and tools, such as JIRA or Trello.

·Demonstrated ability to effectively manage risks and issues, and to proactively identify and mitigate potential roadblocks.

·Excellent communication skills, including the ability to clearly and concisely articulate complex concepts to non-technical stakeholders.

Technical skills

·Experience with project management tools such as Microsoft Project.

·Familiarity with data analysis tools such as Excel, Power BI or Tableau.

·Understanding of insurance products, including life, health, property and casualty, and annuities.

·Understanding of insurance claims management processes

·Knowledge of budgeting and forecasting processes, including the ability to develop and manage budgets and financial plans.

·Experience with project portfolio management (PPM) tools and methodologies to prioritize and manage a portfolio of technology projects.

Soft skills / transversal skills 

·Strong change management skills with practical experience of transformation in an international environment

·Facilitation, negotiation and influencing skills to achieve results in a matrix management environment

·Recognized as a strong team leader with a collaborative and growth mind-set

·Strong multi-cultural understanding and application

·Ability to build collaborative relationships with both internal project members and external consumers

·Decision making and ability to work independently in a complex environment

·Information collection and analysis

·Excellent communication skills

·Fluent in English (written and verbal)

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.