Responsibilities:

• Technical installations and upgrades of our software at our customer sites
• Creating the installation scripts for our software packages GLIMS, CyberLab and SampleNet. Your team will use these scripts to deploy our software in Europe.
• Assisting in defining the hardware specifications for our software
• Assisting in benchmarking our software on different hardware
• Troubleshooting and solving technical system issues at our customer site (Example: Performance troubleshooting in the network of virtual servers at our customers)

Knowledge, Skills & Abilities:

• Operating systems - Windows, Unix, Linux
• Networking basics - TCP/IP, routers, firewall
• Systems and network architecture
• Scripting on Unix
• Hardware - Servers, PC, Storage systems (NAS, SAN)
• Affinity with Software Packages and their installation
• Knowledge of Progress or SQL Server Database
• Knowledge of Oracle Database Clustering systems
• Virtualisation system : VMware, Citrix, Terminal Server