Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Belgium and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We’re looking for a Senior  Business Analyst , to reinforce the team in our office in Belgium.

Reporting to the Head of MI, the Business and Systems Analyst is responsible for assessing the business model and its integration with technology; essentially acting as a bridge between the business problems and the technical solution. The role involves understanding business requirements which clearly address business needs and align with business processes.

Where applicable, the individual will be required to analyse, translate and ultimately resolve business problems with the help of technology. There will be a requirement to assess the suitability of current information systems in terms of their intended outcomes and play a key role in the implementation of new Information Systems.

The Business Systems Analyst must be able to identify and analyse areas for improvement and define the requirements of a solution. The Business Systems Analyst should be able to help stakeholders formulate a route from where the business is today, to where it needs to be in the future. Essentially, the role is to help stakeholders who have a problem, to understand the problem, formulate the requirements and deliver the solution.

The individual needs to be an excellent stakeholder manager who can orchestrate and implement change.

Please, note that for this role the EU nationality or a valid work permit to work in Belgium are mandatory.

We look forward to meeting you! Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

As  Business Systems Analyst you will be responsible for:

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Essential technical and professional skills, knowledge and qualifications

Languages Required 

Additional/special features of the role

The role requires the individual to have had previous experience in a similar or related role.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent rates

The chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team