Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for!
Sounds good?
Then you might be glad to know that we are looking for an IT Solution Architect – Order Management . The teams to reinforce are dealing with the CRM, the Order Management and the Integration Technology. The domain covers both Mobile and Fixed communication specificities.
Your mission:
You design the end-to-end solution architecture so that it responds to the needs of the organization from an agility and cost efficiency perspective
You recommend “fit-for-purpose” solutions to meet the business needs
You define the transition path from the current landscape to the future Customer Engagement ecosystem based on Salesforce and Vlocity
You drive innovation in technology
As IT Solution Architect Order Management, you:
Design & roll out cost effective architectures for your functional domain (= application portfolio) and in order to meet business requirements while ensuring compliance of the design with Enterprise Architecture principles
Define the transition path from current to target architecture, taking into account business, technical, legal/regulatory and financial constraints and turns it into a 12m to 18m roadmap
Drive innovation for a transversal functional domain by closely monitoring industry trends and understanding their impact on technology
Identify and recommend fit to purpose solutions to meet the target architecture (incl. contribution to RFP as solution expert)
Focus on execution plan in the framework of small to large projects and controls the deliverables from the outsourcing partner
Support the domain manager in vendor management activities as solution expert
You have expertise in:
Salesforce (sales, service and marketing cloud): campaign Management, case Management, customer interaction management
Salesforce Communications Cloud (Vlocity): core and managed package, Enterprise Sales Manager
CPQ capabilities (Configure / Price / Quote) in a Telco environment is an asset
Expertise in: SaaS solutions and integration framework in complex IT landscape
Experience in DevOps and Agile developments in key
Your profile:
You have a university degree with at least 3 to 5 years of experience in designing cost effective IT solution
Previous exposure to IT outsourcing delivery model (on/offshore) is a plus
Proven experience in IT partner and contract management is a plus
Able to work and collaborate transversally and have developed communication skills
Capacity to influence and engage
Stress resistant, customer- oriented and flexible
English is a must. French or Dutch is optional
What are we offering:
A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance.
Inspired? Then we would like to hear from you! If there's a match in the making, we'll invite you for a first interview!
