Windows System Engineer
About the Role
Join our dynamic Windows Squad, a vital support team within SWIFT, as we seek a proactive and solution-oriented Windows System Engineer. In this unique role, you'll be part of an energetic team of 8 IT professionals responsible for overseeing Windows infrastructure, security baseline management, monitoring, and problem/change management.
Your involvement will extend to actively contributing to the design of our IT infrastructure, with a strong emphasis on security, efficiency, and standardization. As a Windows System Engineer, your primary focus will be on Enterprise Support Tools, where you'll manage various environments and technologies.
This position offers a wealth of opportunities for individuals who thrive on hands-on technical challenges and have a passion for working with Microsoft products. If you're ready to be a key player in shaping cutting-edge IT solutions, this is your chance to make a significant impact within our innovative team.
Education
University degree in IT / Engineering or equivalent experience.
Experience
4-6 years of experience in a similar position.
Key Responsibilities
Perform day-to-day system administration/management activities that may include configuration adjustment/deployment, testing of OS/VMs and additional software.
Resolve problem management issues regarding system/operations by identifying corrective measures/improvements in accordance with the service level agreement.
Deploy releases/updates according to the Change Management process.
May participate in the planning and implementation of system/network projects/enhancements, ensuring adherence to documented processes and procedures and risk mitigation efforts.
Interact with network services, software systems engineering and/or applications development in order to guarantee availability of services and/or identify root cause of problems.
Automate administrative tasks and improve the monitoring of systems ensuring effectiveness in line with customer needs and departmental policies.
Participate in the development and maintenance of services resilience design and systems operations principles.
Ensure the correct level of security on the systems and during daily work.
Competency Profile
Professional skills
Autonomous, empowered with the ability to adapt and respond to change.
Customer oriented and quality mindset.
Open-minded, solutions oriented, and a true team player – gaining energy through collaboration with others.
Willing to perform occasional weekend work & on call on schedule.
Technical skills
Excellent problem-solving skills.
Strong IT knowledge including Windows recent OS, storage, hardware, backup and monitoring (SCOM).
Strong knowledge of Windows Domain & system administration, Active Directory management & GPO handling/implementation.
Good knowledge of Networking and TCP/IP.
Knowledge of virtualization (VMWare administration) and PowerShell is key.
Flexible team player able to work in an Agile driven organization.
Fluent in English (spoken and written), proficiency in French or Dutch is a plus.
Soft skills
01. Takes Accountability for Delivering Results
Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.
02. Demonstrates Operational Excellence
Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction.
03. Expands knowledge
Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others.
04. Communicates effectively
Communicates effectively across a wide range of practical or theoretical issues ; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion , sexual orientation, or veteran/military status.
