Service monitoring center and incident coordination engineer
Your mission
As SMC-IC (Service monitoring center and incident coordination) Engineer you monitor the functioning of the Orange network as well as the associated IT & Telco services and follow-up the planned operations and define priorities in cooperation with other engineering and operational teams in order to minimize the impact on the Orange Customers and IT operations. You act as a SPOC for all internal teams and external partners in case of incident. (Change, Incident, Event, Problem and Configuration Management).
The activities are performed 24h/24h 7d/7d. As SMC-IC engineer you participate in a shift.
As SMC-IC Engineer:
Your profile