Key Roles and Responsibilities:
Interfaces with all project stakeholders to take projects from original concept through to final implementation
Contributes to the pre-sales process by providing proposals
Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance
Knowledge, Skills and Attributes:
Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion
Ability to establish strong relationships with internal stakeholders and external clients
Excellent client-centricity skills and ability to work at client sites
Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
Excellent written and verbal communication skills
Excellent team-building skills and ability to work in high-pressure environments
Ability to manage urgent asks simultaneously
Good business acumen and commercial skills
Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
Decisive with good attention to detail ability
Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors
Focuses on providing standard professional advice and creating initial analysis for review
Fluency in Dutch/French and good verbal and written knowledge of the other language as well as English
Academic Qualifications and Certifications:
Project Management degree or equivalent with a moderate level of related experience
Relevant project management certifications preferably PMP
ITIL certification is preferable
Required Experience:
Moderate level project management experience preferably in a multinational professional services environment
Moderate level client engagement experience
Demonstrated understanding of the project life cycle
Demonstrated competency in project change management
Moderate level experience managing expectations when balancing alternatives against business and financial constraints
What we offer:
Contract of unlimited duration
Annual bonus
Lunch vouchers
Forfaitary compensation for professional costs
Company car
Hospitalisation insurance and ambulant care at premium level
Group and disability insurance
Possibility to order a lease bike
31 days of holiday plus seniority days
Data and voice subscription + contribution for a smartphone device
Contribution for internet at home
Contribution for IT equipment
Private use of your NTT laptop
Skills Summary
Business Acumen, Cost Management, IT Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems, Systems Integration, Writing Technical Documents
What will make you a good fit for the role?
Workplace type:
Hybrid Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
