Company Description
Mondial Relay, a smile on every street corner!
We offer a simple, fast, economical and virtuous parcel shipping and delivery service, through a network of Relay Points and Lockers, creating links between e-merchants, merchants and consumers.
Becoming the leader in out-of-home delivery in Europe is the challenge that our 1,400 employees are taking up together with passion, through numerous collaborative projects, in a working atmosphere full of PEP'S. Ready to take part in this adventure ?
Job Description
Objectives of the role
Conduct audits after locker deployment to ensure compliance of installations were with existing protocols and procedures
Take minor corrective actions if and when necessary to complete an installation
Sign off and approve installations
Identify technical problems, hardware or software damage and troubleshoot issues as they arise
Main Daily and Monthly Responsibilities
50% of the time on the road :
Visit installed lockers to check whether the installation was done according to the predefined standards
Approve preparation works
Be the first technical point of contact for already operating lockers
Make basic technical interventions for minor repairs
50% of the time in the office :
Draft audit reports and report findings
Maintain and update technical documentation
Train all technical teams (installation, maintenance, technical support)
Improve and enhance existing practices in terms of deployment and technical interventions
Act as a back-up to the deployment coordinator and the technical support specialist
Qualifications
Technical background and at least 3 year’s experience in a technical role
IT literate
Ability to make decisions in a timely manner
Solution oriented
Team player
Eye for detail
Fluency in English and French/or Dutch. Polish would be an asset
SJ123
Additional Information
As part of our diversity and inclusion policy, we guarantee compliance with the rules of non-discrimination in hiring and we are committed to helping people who are far from employment.
