About us

Cigna is one of the world’s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance. Headquartered in the US and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa, and Asia Pacific.

Cigna intergovernmental health (IOH) business is an integral part of Cigna's growing international businesses. Product types include Medical, Dental, Vision, Life, AD&D, Disability, Travel, etc. are sold to groups.

For our Operations team we are looking for a Strategy Lead.

Your job

As a Strategy Lead you will be responsible to support the development of our long-term organizational strategy. Furthermore, you will be responsible to coordinate the internal communication of the IOH & GHB EU Operations Roadmap.  Within your role, you will report into our director responsible for IOH & GHB EU Operations.

Main Responsibilities

• Build our strategic roadmap, together with the different Operations management teams (Heads, SSV’s, SV’s).
• Organize the operations strategic offsites 2 times year.
• Organize regular touch points with the Ops teams to follow-up the progress of the different initiatives (as part of the roadmaps).
• Follow-up execution of key projects together with our Operations Transformation Manager.
• Communicate the progress of our roadmaps to different levels in the organization.
• Identify synergies across the teams.
• Work collaboratively with the different Heads and wider stakeholder networks.
• Use data insights to challenge day-to-day operations and build a continuous improvement mindset.
• Produce meaningful, accurate management reports and statistical information in line with formats and timescales agreed with the Management, including trending and enhancement activities with quantification of operational impacts.
• People manager of our internal comms representative.

Your profile

Experience

• At least 3 years of experience in a management role.  
• Operational background.
• Experience of leading and implementing change.
• Experience managing multiple stakeholder groups.
• Proven data analytics skills (advanced Excel, QlikView, Tableau ...).

Skills

• Strategically orientated with a focus on execution and delivery.
• Results driven and able to motivate leaders.
• Excellent inter-personal skills.
• Negotiation and influencing skills.
• Action-orientated problem-solving skills / process improvement.
• Excellent organization, planning and prioritization skills.
• Strong communication skills: demonstrating drive and enthusiasm.
• Accountability – assumes ownership for achieving personal results and collective goals.

Languages

• Advanced level of English (additional languages are a plus).

Key competencies

• Strategic planning & execution.
• Manage ambiguity.
• Balances stakeholders.
• Organizational Savy.
• Drives Engagement.
• Tech savvy.
• Global perspective.
• Data driven.

What we offer?

• Contract: Permanent
• Environment: Multicultural working environment
• Hybrid working: Enjoy working from the comfort of your home 3 days per week and 2 days from our office.
• Flexible starting hour: The official schedule will be Monday to Thursday from 9.00 to 18.15 and Friday from 9.00 to 14.45 but with flexibility on that.
• Social Benefits: Private Medical and Dental Insurance, Life Assurance, Educational Development Program, Foreign Language Scholarship, 100% sick leave coverage, flexible compensation, …

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.