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Service Desk Engineer

Job Opportunity at IT Partner of the Year

Job Opportunity at IT Partner of the Year

If you want to work at the IT Partner of the Year for the past 2 years, then you've come to the right place. Yes, we are rightfully proud of it :-)

We are looking for a great colleague to join our team on our helpdesk. Contrary to what the name may sometimes imply, this is a very diverse job.

You'll be joining a very well-organized and professional helpdesk where you'll be supported by experienced colleagues.

Job-related Competencies

  • Advise users, clients, and services and provide them with technical support
  • Initiate or plan maintenance tasks
  • Check the conformity of tasks
  • Monitor the operation of specific operating systems: Disk space
  • Monitor the operation of specific operating systems: Applications and software
  • Install and integrate hardware (station, network equipment, peripherals, etc.) into the production environment
  • Configure hardware and software
  • Check and analyze the progress of work and the operation of systems, networks, tools, and peripherals
  • Create access rights and user accounts according to profiles
  • Supervise and check the condition of computer systems
  • Backup and archive data
  • Identify the nature and origin of incidents
  • Make a diagnosis
  • Apply corrective measures
  • Supervise and organize works for IT management and production
  • Monitor the operation of specific operating systems: IT networks
  • Monitor the operation of specific operating systems: Systems
  • Monitor the operation of specific operating systems: Servers

    • Personal Competencies

  • Responsibility
  • Communication
  • Flexibility
  • Critical thinking
  • Customer orientation
  • Digital thinking
  • Diversity
  • Collaboration

    • Work Experience

    At least 2 years of experience

    Language Proficiency

  • English (very good)
  • Dutch (very good)
  • French (very good)

    • Contract

  • Permanent Position
  • Indefinite duration contract
  • Full-time
  • Dayshift

    • Offer

  • DKV hospitalization insurance
  • Company car + fuel card
  • Meal vouchers
  • Company laptop & Smartphone
  • 32 days off
  • Free lunch every Friday + Happy Friday

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    Service Desk Engineer

    Company:
    Proximus
    City:
    Brussel
    Contract type: 
    Permanent, Full-time
    Categories: 
    Helpdesk Technician
    Published:
    04.04.2024
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