WHAT YOU'LL DO
The LAB HR Senior Director will be responsible for Core HR Operations and key HR sub-functions for all staff across the London-Amsterdam-Brussels (LAB) system. You will report to the LAB People & Operations Senior Director and work very closely with the other LAB People leaders of Talent Acquisition, Talent & Performance, BST People, and People Analytics, as well as the Talent Business Partners to deliver the broader People agenda. For the sub-functions in your domain, you will ensure the smooth execution of day-to-day operations, while driving key strategic initiatives. You will have responsibility for all team and budget related topics within your sub-functions.

Manage delivery of General HR (including compensation), Benefits & Wellbeing, Mobility & Immigration and Career Services across LAB, including working with other BCG HR teams for hosted and co-located populations

General HR

• Manage General HR team to cover employee relations, HR policies, security & occupational health, on-boarding and career transition support
• Ensure appropriate legal compliance and risk management in place at local level
• Ensure employee information and data is managed appropriately and accurately
• Ensure appropriate HR guidance and support is provided to Specialty Business and hosted staff in local offices, through linking in with broader HR teams across BCG
• Manage, review and deliver LAB compensation strategy, in conjunction with global compensation function
• Line manage LAB HR lead

Benefits & Wellbeing

• Provide guidance on strategic and operational direction of the Benefits & Wellbeing offering across LAB
• Ensure a periodic review and enhancement of the benefits provision for LAB to ensure our offering is competitive, flexible and supports BCG's broader EVP
• Line manage the LAB Benefits & Wellbeing lead

Mobility & Immigration

• Provide guidance on strategic direction for Mobility across the system, coordinating with Talent Acquisition Senior Director to ensure alignment with overall capacity planning
• Manage Immigration policy and escalations as required by geo
• Line manage the LAB Mobility & Immigration lead

Career Services across LAB

• Provide guidance on strategic direction for career services function, working with the team on topics like career coaching offering, matching/placement, ensuring close coordination with General HR / career transition support
• Foster links to Alumni Relations and PA priority clients, working closley with PA Talent Partners
• Line manage the LAB Career Services lead

In addition, you will lead further integration and collaboration across all functions within Core HR, on a functional as well as organizational level. You will work closely with the LAB People & Operations Senior Director to define the strategic agenda for Core HR and execute against this vision. You will identify opportunities to drive improvement in the model, both operational and strategic, and lead change initiatives to achieve these improvements.
YOU'RE GOOD AT

• Deploying technical / functional expertise, customer and business focus together with an understanding of the consulting business and the nature of work we do with clients
• Problem-solving, analytics and decision-making, with a ‘can do’, pioneering attitude and tenacity to find solutions to drive change
• Displaying clarity and professionalism in communication, interpersonal, teaming and leadership skills
• Building strong relationships and collaboration/consensus across teams and decision makers
• Displaying patience, maturity and sensitivity to listen to and deal with complex or emotional issues
• Maintaining exemplary order and organization across concurrent and complex processes
• Embodying professional, impartial and confidential attitude with strong values and ethics

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Extensive management experience across range of HR functions
• At least 10 years of relevant professional experience including 6 to 7 years of management experience, ideally in an international professional services firm
• HR qualifications and international work experience are a value-add
• Excellent English skills (verbal and written communication)

YOU'LL WORK WITH
You will report into the LAB People & Operations Senior Director. You will have line responsibility for a team of Managers across Geos and a visible senior leadership role within the People team