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IT Operations Manager

The team, position & mission:

As the IT Operations Manager at Orange Business Digital Services, you will play a pivotal role in ensuring the seamless and secure functioning of our IT systems. You will be responsible for driving strategic initiatives to elevate and centralize our IT capabilities within our IT department, managing a team of skilled professionals, and overseeing day-to-day operations. The ideal candidate will possess a robust technical background, exceptional leadership skills, and a proven track record of successfully transforming and managing IT operations.

Your key areas of responsibility as an IT Operations Manager:

Team Leadership:

  • Lead, inspire, and mentor a team of IT professionals, fostering a collaborative and innovative work environment.
  • Provide guidance for professional development, performance management, and goal-setting.

    • Infrastructure Management:

  • Oversee the design, implementation, and maintenance of Orange Business Digital Services' IT infrastructure, ensuring high availability, scalability, and security.
  • Manage hardware, software, networks, and telecommunications systems to meet organizational needs.

    • Operational Efficiency:

  • Develop and implement strategies to optimize IT operations, streamline processes, and enhance overall efficiency.
  • Proactively monitor system performance and address issues to minimize downtime.

    • Security and Compliance:

  • Establish and enforce security policies and procedures to safeguard Orange Business Digital Services' information assets.
  • Ensure compliance with industry regulations and standards through regular audits and assessments.

    • Vendor Management:

  • Collaborate with vendors to procure necessary IT equipment and services, negotiating contracts and agreements.
  • Evaluate and select third-party solutions aligning with Orange Business Digital Services' goals and objectives.

    • Budget Management:

  • Develop and manage the IT budget, effectively allocating resources and tracking expenses.
  • Identify opportunities for cost-saving and implement strategies to optimize IT spending.

    • As an ideal candidate you have: (this should focus on requirements/experience):

  • A bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree preferred.
  • Proven experience (15+ years) in IT management, with a focus on transformation of operations and infrastructure.
  • A strong technical background in systems administration, network management, and cybersecurity.
  • Excellent leadership and communication skills, with the ability to collaborate across cross-functional teams based in different locations through Europe.
  • Relevant certifications (, ITIL, CompTIA Security+, Cisco CCNA) are a plus.

    • What we offer you:

  • Hybrid ways of working with access to our modern & collaborative offices in Brussels
  • We may work with tomorrow’s technology, but at our core we are a people-oriented organization and we are proud to have our Great Place to Work certification 
  • An open and inclusive culture, that enables us to reach our full potential
  • A community of experts - as Digital Natives, we put innovation at the heart of our expertise
  • Read more about the benefits we offer

    • About Orange Business:

    Orange Business is a leading network and digital integrator company with offices in 65 countries worldwide, and part of the Orange Group.

    Digital Services, a business line of Orange Business is a newly created division within Orange Business. In Europe the business line consists of approximately 1500 people distributed across 9 countries. We are digital natives, with innovation at the core of our business, which makes us a reliable partner close to our customers. Our joint mission is to help innovate, drive and lead them in their digital transformation challenges and business strategies in key digital domains, including Cloud, Customer Experience, Digital Workspace and Data & AI. As an agile and fast-moving digital business partner, the business line offers trusted end-to-end solutions and products that help businesses in a wide range of industries in the private and public sector transform their operations, enhance customer experience, and drive growth.

    With our digital expertise, we are a strategic partner of Orange Business objectives to be a leading network and digital integrator with our team as a key growth engine.

    The process:
    We screen applications on an ongoing basis, with the aim of conducting conversations and interviews as we receive them.

    Interested but feel that you don´t match the criteria 100%? We encourage you to apply anyway! We believe in the potential of diverse skill sets, perspectives and individuality. We want to encourage everyone to be their authentic selves and your unique capabilities may align perfectly with our team's needs! Your perfect match might be the next job we are announcing, so why not have a head start and apply now!

    Are you interested to read more about Orange Business? Visit our Website or follow our LinkedIn account.

    contract

    Regular

    Hybrid work

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    IT Operations Manager

    Company:
    Orange Business Services
    City:
    Evere
    Contract type: 
    Permanent, Full-time
    Categories: 
    IT
    Degree level: 
    Bachelor
    Master
    Career level: 
    Manager
    Published:
    03.05.2024
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