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IT Helpdesk Officer

For one of our clients active in the utilities and railway sector, we're looking for an IT Helpdesk Officer.

  • Supporting clients or other users regarding their IT issues
  • Responsible for the installation, configuration, maintenance, and documentation of computers and managing its stock
  • Managing the IT infrastructure (both software and hardware)
  • Identifying technical problems and issues to ensure ongoing business operations
  • Supporting ongoing projects related to IT
  • Providing suggestions to improve and optimize customer support and system administration
  • Carrying out periodical performance and security checks 
  • First experience as first line support officer
  • Bachelor's degree
  • Knowledge of and experience withRouting / firewall / LAN / WLAN / WAN / InfrastructureM365 environmentAzureSCCM
  • Strong knowledge of hardware and software
  • Experience within the Windows Server environment (AD, DNS, DHCP, …)
  • Fluent in Dutch and French
  • ITIL certification is an added value
  • Fixed term contract 
  • Warm team
  • Hybrid work regime
  • Project close to your home

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    IT Helpdesk Officer

    Company:
    TriFinance
    City:
    Antwerp
    Contract type: 
    Fixed-term, Full-time
    Categories: 
    IT, Helpdesk Technician
    Degree level: 
    Bachelor
    Published:
    15.03.2024
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