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IT Customer Consultant

IT Customer Consultant

Entity: Daikin Europe Spain IT Job Category: Information Technology Solutions Location:

Madrid, M, ES

Job Requisition ID: 839

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.
DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region. 

Our IT Center EMEA counts 3 departments: IT Planning (PLAN), IT Development (BUILD) and IT Infrastructure (RUN). Within our IT Development department, we can distinguish 2 competence centres: Madrid and Ostend. You will be part of IT Development in Madrid. 

The IT Development department in Madrid consists of 50 people (internal & external) and an offshore team. The group is young and dynamic with a good team spirit and open communication structure. We implement innovative IT solutions for our 7500+ Daikin colleagues all over Europe & Middle East. 

About the role

We are looking for an enthusiastic person to join our IT team.

The ideal candidate will be/have:

  • in-depth technical knowledge of the system
  • demonstrated experience in planning, organizing, and conducting development projects in an innovative and dynamic environment.
  • passionate about simple, elegant and as much as possible standard solutions
  • focus on improving the performance of the systems
  • You will be responsible for:

  • Data analysis & design of applications focusing on the business partner
  • Coordination of the collaboration with other departments and subcontractors; work closely with engineers to architect and develop the best technical design and approach.
  • Implementation of best practices for development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
  • Developing distributed system architecture and system integration.
  • Facilitate the communication with business, understand the process, and propose good solutions going to an global proposals for all the affiliates.
  • In order to identify the IT needs of an enterprise, you are expected to interview and collaborate with the different departments of business.
  • About you

  • You have a master degree in Engineering, IT or Economy.
  • You have profound knowledge on customer applications as S/4, CDC, MDG, CDP Solutions.
  • Preferably you have experience in project management or at least have the skill to coordinate the activities of the several in/external parties involved in a project.
  • Other knowledges related to CRM tools, Salesforce, SAP.
  • You are capable of giving training to other people (in/external).
  • You have strong analytical skills.
  • High level of English is necessarily.
  • Another European language will be a plus.
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    IT Customer Consultant

    Company:
    Daikin Industries
    City:
    Ghent
    Contract type: 
    Permanent, Full-time
    Categories: 
    IT
    Degree level: 
    Master
    Published:
    13.03.2024
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