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Channel & Sales Tools Analyst (f/m/d)

FUJITSU – Shaping tomorrow with you

In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future. In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis. In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.

For our locations in Europe we are looking for an

Channel & Sales Tools Analyst (f/m/d)

As Channel & Sales Tools Analyst you are responsible for defining, developing, and managing the tools and processes used by our customers, partners and sales improve efficiency, effectiveness, and profitability. 
This role plays a crucial role in ensuring that customers and partners have access to the necessary resources to maximize performance and achieve business objectives.

Key Accountabilities

  • Drive One Channel Tool Strategy: Collaborate with GTM and Cluster BizDev stakeholders to identify requirements, pain points and areas for improvement in our tools & processes. Research and evaluate potential tools and technologies that align with desired outcomes. Harmonize processes between various European Countries
  • Develop and Maintain Tools: Work with internal and external software developers to create or enhance tools that automate workflows, are user friendly and provide valuable insights. Create s Establish support concept: Manage troubleshooting and ensure smooth running of all tools. Ensure DSPU tool management.
  • Gather and Analyze Feedback: Regularly solicit feedback from sales reps and managers on the effectiveness of existing tools. Analyze usage patterns and metrics to identify areas for improvement and optimization.
  • Budget Management: Monitor expenses, analyze cost-effectiveness, and make recommendations for budget optimization.
  • Training and Support: Provide training and support to sales teams and channel partners on the use of tools. Develop documentation, webinars, and other resources to facilitate adoption and usage.
  • Reporting and Analytics: Provide regular reports on tool usage, performance metrics, and ROI to sales leadership. Analyze data to identify trends, opportunities, and areas for improvement.

    • Core Skills:

  • Bachelor's degree in Computer Science, Business, or related field.
  • 3+ years of experience in Tool development, Channel Business, Sales Operations or Sales.
  • Experience with channel and technology tools.
  • Experience in working with DevOp Tools like Jira, Azure DevOps 
  • Profound O365 skills
  • Excellent communication, interpersonal, and analytical skills.
  • Ability to work independently and as part of a team.
  • SQL and BI skills would be a plus
  • English fluent, German language would be an asset

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    Channel & Sales Tools Analyst (f/m/d)

    Company:
    Fujitsu
    City:
    Belgique
    Contract type: 
    Permanent, Full-time
    Categories: 
    Sales
    Degree level: 
    Bachelor
    Published:
    28.05.2024
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