FUJITSU – Shaping tomorrow with you
In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future. In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis. In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.
For our locations in Europe we are looking for an
Channel & Sales Tools Analyst (f/m/d)
As Channel & Sales Tools Analyst you are responsible for defining, developing, and managing the tools and processes used by our customers, partners and sales improve efficiency, effectiveness, and profitability.
This role plays a crucial role in ensuring that customers and partners have access to the necessary resources to maximize performance and achieve business objectives.
Key Accountabilities
Drive One Channel Tool Strategy: Collaborate with GTM and Cluster BizDev stakeholders to identify requirements, pain points and areas for improvement in our tools & processes. Research and evaluate potential tools and technologies that align with desired outcomes. Harmonize processes between various European Countries
Develop and Maintain Tools: Work with internal and external software developers to create or enhance tools that automate workflows, are user friendly and provide valuable insights. Create s Establish support concept: Manage troubleshooting and ensure smooth running of all tools. Ensure DSPU tool management.
Gather and Analyze Feedback: Regularly solicit feedback from sales reps and managers on the effectiveness of existing tools. Analyze usage patterns and metrics to identify areas for improvement and optimization.
Budget Management: Monitor expenses, analyze cost-effectiveness, and make recommendations for budget optimization.
Training and Support: Provide training and support to sales teams and channel partners on the use of tools. Develop documentation, webinars, and other resources to facilitate adoption and usage.
Reporting and Analytics: Provide regular reports on tool usage, performance metrics, and ROI to sales leadership. Analyze data to identify trends, opportunities, and areas for improvement.
Core Skills:
Bachelor's degree in Computer Science, Business, or related field.
3+ years of experience in Tool development, Channel Business, Sales Operations or Sales.
Experience with channel and technology tools.
Experience in working with DevOp Tools like Jira, Azure DevOps
Profound O365 skills
Excellent communication, interpersonal, and analytical skills.
Ability to work independently and as part of a team.
SQL and BI skills would be a plus
English fluent, German language would be an asset
