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C003578 VTC Technician (NS) - WED 29 May

Deadline Date: Wednesday 29 May 2024

Requirement: VTC Technician

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required Start Date: 1 July 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

  • Provide 2nd level incident support for static and deployable VTC infrastructure through ITSM ticketing system
  • Work on work order requests
  • Be prepared to do on-call support during out of business hours on a rotation basis
  • Be prepared to work outside of business hours if required
  • Ensure that on VTC elements, routine maintenance is performed
  • Performs VTC infrastructures configuration and maintenance activities for all NATO exercises and missions under L3 support guidance
  • Travel may be required
  • Any other duties required
  • Requirements

    Skill, Knowledge & Experience:

  • The candidate must have a currently active NATO SECRET security clearance
  • Very good working experience of/with protocols: , SIP, SIPoTLS, HTTP, HTTPs, SSH, Telnet, DNS, SMTP, API, NTP, SNMP.
  • Very good knowledge with video and/or voice applications, such as call control, provisioning, topologies, session border controller, multipoint conferencing, recording and streaming.
  • Good knowledge about Microsoft AD, Exchange.
  • Good knowledge about PKI
  • Good knowledge of virtualized infrastructure environments including vSphere software.
  • Good knowledge about Routed Network Environments and Switching Network Environments
  • Experience in documentation of solutions, maintaining user / administration guides and step-by-step instructions
  • Very good English (oral and written)
  • Practical experience in the use of modern concepts and accepted industry standards for configuration management
  • Desirable Skills:

  • Very good knowledge on Poly and Cisco video infrastructure
  • Familiar with a multi-national work environment
  • Industry Certification from Cisco: CCNA – Collaboration
  • Industry Certification from VMware: Hyperconverged Infrastructure
  • Industry Certification from Cisco: CCNA
  • Good knowledge on common monitoring solutions, nGeniusOne, CA Spectrum
  • Expected practical expertise:

  • worked in a network operation center or service desk function with customers and user contact
  • worked in network environment areas with Video and Voice infrastructure
  • Qualifications:

  • Certified Video Engineer, Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry certification
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    C003578 VTC Technician (NS) - WED 29 May

    Company:
    EMW
    City:
    Bergen
    Contract type: 
    Permanent, Full-time
    Degree level: 
    Master
    Published:
    28.05.2024
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