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IT Business Analyst - ERP / Retail

Ga je aan de slag bij Carrefour België, dan word je lid van een team dat zo'n 10.000 gemotiveerde medewerkers telt, verdeeld over ruim 800 winkels en het hoofdkantoor.

Carrefour België is één van de meest toonaangevende retailers in België met verschillende winkelformaten en -concepten: Carrefour Hypermarkten, Carrefour Market en Carrefour Express.

Carrefour Belgium is looking forward to hiring an “IT Business Analyst - ERP with relevant knowledge of and experience in the domains of ERP and Retail Distribution.

Our new colleague will mainly focus on projects and support in conjunction with internal staff and external suppliers.

The tasks and responsibilities of an IT Business Analyst ERP are among others the following ones:

  • Requirements definition and analysis: collect and research specific client requirements for projects, identify requirements, gather workflow data and basic system and reporting specifications. 
  • Project planning and execution: participate in project management process, including participating in project meetings. Document issues, action items, user requirements, or deliverables from project meetings.
  • Perform a variety of project related activities, including analysis or preparation of documentation and presentations.
  • Accomplish all work according to established methodologies and standards.
  • Business User/Owner Application Support: provide 2nd and 3rd tier application support for assigned application(s).
  • Monitor production batch and ad hoc jobs as required to ensure proper functioning and completion of business operations.
  • Research and resolve technical and functional issues according to defined prioritization / severity schemes.
  • Business and Process Improvement: identify opportunities for business or process improvement, make associated recommendations as appropriate as possible.
  • Work to improve and maintain the stability of the applications, lead and follow up relevant actions towards stability improvements, including regular interactions with the technical teams (infrastructure, architecture, security, ...), problem management follow up, root cause analysis.
  • Work on change requests with the partners.
  • You will be involved in SAP implementation projects: GAP analysis, developments, adjustments, testing, training, user acceptance, go-live.
  • Documentation of the business processes.
  • Your Profile

  • You hold a relevant degree in economics or science, with IT as an option.
  • You have at least 2 years of relevant experience in a similar role.
  • Knowledge of SAP IS Retail or SAP SD/MM module is a plus.
  • Understanding of best practices, trends and technologies within the area of Order to Cash is a plus.
  • You have an eye for detail. (Retail = detail.)
  • You have strong analytical and problem-solving skills and you are able to effectively prioritize and carry out tasks in a very dynamic environment.
  • You are customer oriented, with excellent communication skills, capable to defend your ideas, but open to listen to others as well.
  • You’re fluent in Dutch and English or in French and English.
  • You’re flexible to deal with (occasional) incidents outside of office hours.
  • You’re eager to learn and you have a huge appetite for innovative technologies and changing trends in the market.
  • You have a positive and accountable mindset.
  • You value the true meaning of team objectives.
  • Anderen bekeken ook

    IT Business Analyst - ERP / Retail

    Carrefour Belgium
    Vast contract, Voltijds
    ICT, IT Consultant, Business Analyst
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