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L1 Support Production Engineer

The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: Veepee. This coalescence marks a new chapter in its European history. With Privalia, vente-exclusive, Designer & Friends, Zlotewyprzedaze, Eboutic and vente-privee, Veepee achieved a 3.7 billion Euro turnover as of 2018. Present in 14 countries now, Veepee is taking a leading role in the European digital commerce landscape. Our 6000 employees have chosen a job at Veepee to spice up their daily lives! Our teams implement new technologies to fuel our strategies, offering our customers the best possible experience.  Are you eager to learn? Veepee offers you a variety of trades to develop your career, enabling you to renew your skills constantly. Tech, logistics, sales, marketing, sales production: join us on an exciting, digital-centered journey. In 2018 we launched - the IT community of Veepee. Our teams are widely distributed within the offices in Paris, Lyon, Nantes, Nice, Barcelona, Brussels, Warsaw, Amsterdam and Tel-Aviv. As a Level 1 Support engineer in you will join an engineering team of 10 people supporting the IT Production processes in the warehouse and will ensure and maintain the functionality and efficiency of applications used in the warehouses.


  • Provide first line application support to the logistics operations team;
  • Troubleshooting and resolving incidents related to the warehouse operations and warehouse management system;
  • Establish and follow action plans, indicators;
  • Ensure the operational analysis by understanding the existing and possible standards;
  • Monitor performance indicators by process (i.e. performance time, quality, productivity, incidents, inventory tracking);
  • Audit the processes: participate in the creation of audit tools and make them live over time;
  • Keep the technical documentation up to date: specifications, expression of needs etc;
  • Incident management: validate and qualify incidents and track their resolution;
  • Participate and accompany the major projects of the site;
  • Boost the change if needed;
  • Animate workshops for application users.
  • Your profile:

  • You have a first experience in logistics or industry, ideally on a similar position;
  • Knowledge in WMS and WCS would be a plus;
  • You have excellent analytical skills, a very good relationship and you show initiative and autonomy;
  • You are comfortable with your spoken and written skills in English; another European language such as French or Spanish will be a plus;
  • University degree in software engineering will also be valued.
  • What we offer:

  • Dynamic and creative environment within international teams;
  • The variety of self-education courses on our e-learning platform;
  • The participation in meetups and conferences locally and internationally;
  • 3 days of remote work per week;
  • Offices located in Vorst / Lot within the Brussels area.
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