Junior CRM & IT Consultant
Before you start reading, know that as a junior functional consultant you’ll typically start in September .
Functional CRM consultant (ˈfəŋ(k)-shnəl kənˈsʌl.tənt) noun 1. analytical mind that enjoys taking a deep dive into our clients’ sales & marketing processes 2. draws on advanced problem-solving skills to guide customers through an IT implementation 3. known for its passion, drive and perseverance; often surrounded by a pack of team mates.
What would your role be as a functional consultant in CRM?
As a functional CRM consultant at delaware, you’ll be involved in the entire consulting cycle from A to Z (analysis to implementation and training of customers, that is) . You’re ultimate goal is to build an end-to-end CRM solution that digitalizes and optimizes all sales & marketing processes at the client. We work with either SAP or Microsoft Dynamics software. You'll ... …start by using your knowledge of sales & marketing processes to explore , analyse and question the client’s way of working. …put yourself in the shoes of your customer’s end-customer with the goal to create the best possible customer experience . … translate the client’s processes into an IT solution and digitalize the client’s way of working. …afterwards guide your client through the implementation of a new system and teach them how to work with it. You’ll be responsible for their training and documentation.
Not a technical expert? Don’t worry – we’ll give you proper training when you start. Although you’ll have to learn to work in IT systems, you can lean on your tech-savvy colleagues to help you in the technical work.
Your development path at delaware
When you start in your first job at delaware, we don’t expect you to be an expert in your field or in our tech. To kick off your career at delaware you’ll get a few weeks of small-group training. You’ll not only learn more about consulting in general and the required soft skills, but you’ll also get an introduction into the technical tools we work with. You will be able to develop yourself both personally and professionally throughout your whole delaware career. The delaware academy is always there to help if you need additional training. At delaware you’re never on your own. You’ll get a lot of support from you team members and a personal mentor , who can guide you through your different projects.
Wait, there's more!
At delaware, we… Have a pretty unique work environment and culture . The #peopleofdelaware live and breathe the . Aim to be as approachable as possible. Just tug at our sleeves and we’ll answer any question you might have. And don’t worry, we’ve all been there! Are flexible – but no, don’t ask us to do the splits. Our work can take us anywhere, from the different delaware offices to those of our customers! Know there’s more to life than work . We organize team events, a Christmas Drink or the occasional sports day: Nothing better for team spirit than getting sweaty together, right? Offer a competitive benefits package – but you’ll discover that later!
Don’t believe us? Have a look at our and scroll through our .
What do you need to join us?
What you’ll need to get yourself a spot at delaware: It’s in our (and your!) best interest if your personal values match ours. Do you see yourself fitting into our company culture? With your enthusiasm and ambition you’ll truly make a difference , both for our customers and for the company. Ready to become a consultant? A Master’s degree related to business, economics, IT or convince us with your experience and motivation . At delaware, we walk the talk. And we talk a lot. Can you communicate fluently in Dutch and English ? It’s how we connect with clients and co-workers!
Lara Delacourt Junior recruiter
Our recruitment process
Transparency in every step of the way