Customer Support Engineer – Service Desk
As a Customer Support Engineer you are responsible for providing support to customers regarding their IT infrastructure in various technical areas. You can be employed in the installation, intervention, internal repair, helpdesk or service delivery team. This can involve both internal and external employment. In a project for a customer you are responsible for taking up one or more tasks. In addition, depending on the size or complexity of a project, you can also be involved in a coordinating function.
When you carry out your assignments, you evaluate them critically and, if relevant, inform the responsible person or his direct manager when he can contribute to the more successful realization and implementation of the tasks.
Here’s how you’ll add value:
For this function it’s possible to work from one of our following offices: Huizingen, Heverlee and Lummen, with of course the possibility to work from home.